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As the Sales Excellence Manager for the U.S. SMS&P Solution Partner business at Microsoft, my focus is leading our Solution Partner initiatives through our Partner Sales Executive (PSE), Partner Technology Strategist (PTS), Partner Practice Recruiter (PPR) communities to deliver joint success between Microsoft and our Solution Partners through driving Business Excellence. This spans across several key initiatives here at Microsoft, such as selling capabilities, readiness, best practice sharing/implementation, and consistent execution across PAMs as well as partnering with many other teams here at Microsoft around items such as our channel incentives programs, partner tools, and more. Given my 20+ year background and personal experience with our Microsoft Partners and sellers, including: working for a Microsoft partner, then starting and running a channel partner (system builder, software and hardware reseller, and network integrator) for several years, then joining our Microsoft U.S. Team leading many partner initiatives before moving to our worldwide team, where I led our Non-Managed Partner Experience and Satisfaction efforts for just under a year before expanding to take on leading our worldwide Partner Experience and Satisfaction efforts across all of our SMS&P partners for a little over three years, I am very excited to be returning to the Microsoft U.S. Team to lead these initiatives.

While at Microsoft, I have had the fortune to work with many of our Microsoft partners and teams around the world through a variety of initiatives, including: Leading the U.S. Open Value Subscription launch; Achieving all-time high partner satisfaction levels, Microsoft Small Business Channel Community launch; Broad Partner engagement programs; Disaster Relief Programs; Small Business Specialist Community; and many more, such as these. As a member of the Microsoft U.S. SMS&P Team, I look forward to continuing to work to drive our joint success with our Microsoft partners into the future, because at Microsoft, we love our partners and we succeed when you succeed!

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Thank you and have a wonderful day,

Eric Ligman
Senior Sales Excellence Manager
Microsoft Corporation
 
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